Last updated: July 2026
SUCCESS FACTORY SERVICES LTD respects the privacy of its customers, website users, and business partners. This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and protected across its supply, contracting, agricultural, hospitality, retail, environmental, transport, oil and gas, and related business services.
We may collect:
a. Full name
b. Email address
c. Telephone number
d. Billing and delivery address
e. Company or institution details
f. Order, booking, and transaction information
g. Service requirements and operational instructions
h. Payment information processed through authorized providers
i. Communications and support records
j. Device information, browser details, IP address, and usage data
k. Cookies and similar tracking technologies
We may use information collected to:
a. Process orders, bookings, and payments
b. Deliver products and services
c. Manage supply, procurement, hospitality, retail, environmental, transport, oil and gas, and other service requests
d. Communicate regarding updates, support, complaints, and fulfillment
e. Improve website functionality and customer experience
f. Detect, prevent, and investigate fraud or misuse
g. Maintain business and operational records
h. Comply with legal, regulatory, tax, audit, and contractual obligations
Where applicable law requires a lawful basis, SUCCESS FACTORY SERVICES LTD may process information on the basis of contract performance, legitimate business interests, legal compliance, fraud prevention, dispute management, and consent where required.
The website may use cookies and similar technologies to support website functionality, remember preferences, understand user activity, and improve services. Users may manage cookies through browser settings.
SUCCESS FACTORY SERVICES LTD does not sell personal data. Information may be shared where reasonably necessary with:
a. Payment processors
b. Delivery, logistics, or transport partners
c. Event, hospitality, cleaning, maintenance, environmental, oil and gas, or waste management service partners
d. Technology and hosting providers
e. Professional advisers
f. Regulators, auditors, law enforcement, or competent authorities where required by law
Information is retained only for as long as reasonably necessary for service delivery, legal compliance, accounting, audit, fraud prevention, dispute resolution, and legitimate business purposes.
SUCCESS FACTORY SERVICES LTD takes reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure.
Subject to applicable law, users may have rights to request access to their personal data, request correction, request deletion in appropriate cases, restrict or object to certain processing, and withdraw consent where consent applies.
The website may use third party services such as payment gateways, delivery tools, booking systems, hosting services, or analytics platforms. SUCCESS FACTORY SERVICES LTD is not responsible for the independent privacy practices of third parties not controlled by the company.
This Privacy Policy may be updated from time to time. The revised version becomes effective when posted on the website with the updated effective date.